Welcome to www.koshalaliteraturefestival.com (the “Website”), operated by Perspective Cultural Foundation. We value the privacy of our users and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our Website or use our services. By accessing or using our Website, you agree to the practices outlined in this Privacy Policy. If you have any questions,
please contact us at
info@koshalaliteraturefestival.com or koshalaliteraturefestival@gmail.com
1.1 Purpose of this Policy: Perspective Cultural Foundation takes your privacy seriously and is dedicated to managing your personal information in a responsible manner. This Privacy Policy outlines how we handle data collected through the Website, applications, and any online services provided by us.
1.2 Policy Updates: We may revise this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date will reflect the most recent changes. By continuing to use the Website after any updates, you accept and agree to the modified Privacy Policy.
1.3 Encouragement to Review: We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information.
2.1 Personal Data While using our services, we may request personally identifiable information (PII) that allows us to contact or identify you. This may include:
● Name: First and last name.
● Email Address: Used for communication purposes, including sending event updates and promotional materials.
● Postal Address: Necessary for certain transactions and event-related communications.
● Phone Number: For communication related to your participation in events or services.
● Gender and Occupation: Used to personalise your experience and for demographic analysis.
● Payment Information: For transactions, we may collect credit/debit card details or bank account numbers via secure third-party payment processors.
○ Note: We do not retain payment details on our servers; all financial transactions are handled through trusted payment gateways.
2.2 Non-Personal Data: We also collect non-personal data, which does not directly identify you but helps us understand your preferences and improve your experience:
● Age, Gender, Interests, and Preferences: To tailor content, services, and marketing efforts to your interests.
3.1 Directly from You We may collect information directly from you in various ways, including:
● Account Registration: When you create an account, subscribe, or register for an event.
● Purchases: When you buy tickets or other services.
●Newsletter Signup: When you sign up to receive updates, newsletters, or promotional content.
● Surveys and Contests: If you participate in surveys, contests, or promotions.
● Social Media Interaction: When you interact with our social media channels.
● User-Generated Content: When you submit content, such as comments or feedback, on any part of our services.
3.2 Automatically Collected Data We may use various technologies to collect certain information automatically when you interact with the Website:
● Location Data: With your permission, we may collect your device’s location to provide location-based services.
● Device Information: We may collect details such as your device type, unique device ID, operating system, browser type, and IP address to ensure compatibility and optimise performance.
● Usage Data: We may track your usage patterns, including the pages you visit, the links you click, and the time spent on each page, to better understand user preferences.
● Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse usage. You can adjust your browser settings to refuse cookies; however, this may limit some functionalities on the Website.
3.3 Third-Party Sources We may also receive your information from third-party sources, including
● Social Media Platforms: If you engage with us through social media, we may receive information from these platforms in accordance with their privacy policies.
● Third-Party Services: We may receive data from third-party vendors and partners who provide services on our behalf, such as payment processors, analytics providers, or marketing partners.
We use the information we collect for a variety of purposes, including but not limited to:
4.1 Account Management: To manage your account, process your registration, and enable access to various Website features and services.
4.2 Communication: To send you updates, newsletters, promotional content, and other information related to our events and services. This may include sending notifications about upcoming events, changes in services, or other information relevant to you.
4.3 Service Delivery: To process transactions, fulfil orders, and provide customer support. This includes managing ticket purchases, event participation, and responding to inquiries or feedback.
4.4 Marketing and Advertising: To send you information about events, promotions, and special offers that may be of interest to you. We may also use location data to serve location-based advertising.
4.5 Analytics and Improvement: To understand user behaviour, improve our services, and develop new features. We analyse data to assess the effectiveness of our marketing campaigns and optimise the user experience on our Website.
4.6 Legal and Security Purposes: To comply with legal requirements, enforce our policies, and protect our rights, property, and the safety of our users. This may include sharing information as required by law or responding to legal requests.
We may share your information with third parties under the following circumstances:
5.1 Service Providers: We may engage trusted third-party service providers to help us operate our Website and services. These providers may access your data only to perform tasks on our behalf, such as processing payments, sending emails, or analysing data.
5.2 Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, and respond to government or law enforcement requests.
5.3 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5.4 Public Information: If you interact in public areas of the Website (e.g., comments, reviews), the information you provide may be visible to other users and may be accessible outside the Website.
We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements. Payment information is not retained on our servers; transactions are securely processed through third-party payment gateways.
Your information may be transferred to, and stored on, servers located outside your country of residence. By using our services, you consent to such transfers, subject to measures to protect your data as described in this Privacy Policy.
8.1 Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the email or by contacting us directly. However, you may still receive essential service-related communications, such as transaction confirmations and updates.
8.2 Cookies and Tracking: You can adjust your browser settings to block cookies. Additionally, you can opt out of personalised advertising through industry programs like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
We implement reasonable security practices to protect your data from unauthorised access, alteration, or disclosure. Despite our efforts, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data. By using our services, you acknowledge and accept these security risks.
Depending on your location, you may have specific rights regarding your personal data, including:
● Access: Request a copy of your personal data.
● Correction: Request corrections to inaccurate information.
● Deletion: Request deletion of your data, where applicable.
● Objection: Object to certain types of data processing.
● Restriction: Request limitations on how we use your data.
To exercise these rights, please contact us at info@koshalaliteraturefestival.com or koshalaliteraturefestival@gmail.com.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us at:
● Email: info@koshalaliteraturefestival.com or koshalaliteraturefestival@gmail.com
By using www.koshalaliteraturefestival.com, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your personal information and for participating in the Koshala literature festival community.
For grievances and issues, please do not contact koshalaliteraturefestival@gmail.com